In today's rapidly changing landscape, having a robust strategy is crucial. Our innovative approaches have supported thousands of businesses worldwide across various industries to craft and implement successful strategies. With nearly fifty years as a leader in strategic thinking, we leverage unmatched skills, advanced tools, and cutting-edge technologies in all our projects, enhanced by a network of top-tier partners with specialized knowledge. Our team of strategy consultants will guide you through change, help you manage unpredictability, and adapt as necessary, enabling you to attain consistent, profitable expansion—a milestone achieved by only about 9% of companies.
Strategy
Strategic Advisory Services
Business Strategy
Now is the moment to redefine your business approach.
In a landscape marked by volatility and globalization, a new economic paradigm shaped by technology and adaptability is emerging. These shifts influence how companies choose to participate in the value chain and strategically secure a genuine competitive edge. This might involve a fundamental reassessment of your organization’s core operations or the adoption of entirely new business models.
Using established strategic planning tools and methodologies, we assist our clients in enhancing performance right from the outset and securing a position of strength. In collaboration, we concentrate on honing distinctive capabilities, reducing expenses to fund growth initiatives, capitalizing on digital transformation, and exploring opportunities for mergers and acquisitions.
How do we Help?
We assist clients in enhancing their performance and achieving success by evaluating how internal and external changes impact their progress toward strategic goals. Our approach integrates a thorough analysis of competitive dynamics with a focus on leveraging clients’ key capabilities. Our services include improving corporate center profitability, developing enterprise strategies, refining annual planning processes, conducting scenario planning, strategic planning, and wargaming.
Organic growth may appear more challenging than before, but at DGC, we deploy proven strategies and leverage the extensive benefits of our global network to maximize opportunities for our clients. Our focus is on enhancing or developing unique capabilities that target attainable market share, rather than pursuing segments that are out of reach.
In today’s competitive landscape, simply having a good product or service is not enough for sustained success. Effective portfolio management is crucial. We guide our clients in making strategic capital investments that capitalize on their strongest assets and fuel future growth. Our expert insights and methodologies ensure that your portfolios and resources are consistently aligned with your broader goals and strategies, enabling you to adapt swiftly to changes in the market.
Crafting an effective pricing strategy that matches the product life cycle is essential for success. It is vital to establish pricing within the broader market context—considering customers, distribution channels, and competitors—and ensure it complements the company’s strategic direction. We assist clients in developing comprehensive pricing strategies and capabilities that promote profitable growth and maximize value capture.
Services include:
- Strategy for pricing and revenue models
- Profitability and optimization of customer portfolios
- Effectiveness of trade promotions, rebates, and discounts
Maximizing shareholder value involves selecting strategies that inherently offer the most value. We aid our clients in boosting their shareholder value by establishing objectives grounded in deep understanding and forward-thinking about the key sources and drivers of value. We focus on developing capabilities both at the enterprise level and within individual business units to foster sustainable long-term growth. Our services encompass maintaining or enhancing strong performance, turning around underperforming areas, addressing discrepancies between Earnings Per Share (EPS) and Total Shareholder Return (TSR), evaluating the benefits of whole versus segmented business operations, engaging with proactive board members, and ensuring that acquisitions deliver expected returns.
Customer Strategy
Prioritizing customer satisfaction, creating enduring value.
As digital transformation reshapes every facet of your business, it becomes crucial to not only understand your customers but also surpass their expectations using your key strengths. Working alongside the frontline teams at DGC, we assist clients in strategically crafting the perfect blend of business acumen, experiential design, and technological innovation. This approach fosters actionable change from the outset of our partnership and delivers impactful results that redefine your business for the future.
How do we Help?
Businesses need to find the optimal equilibrium between delivering value to customers and achieving their own financial goals. We guide our clients through a comprehensive evaluation of their customer environment, helping them identify key segments to target. Our approach ensures consistent and engaging interactions across all touchpoints, including products, services, solutions, and brand communications.
Our services encompass:
- Strategy for customer expansion
- Customer segmentation analysis
- Strategy and design of customer experiences
- Development of value propositions
- Analytics and insights into digital customer behavior
In today's experience-driven market, we assist our clients in leveraging the most critical digital trends and tools to blend strategy, customer insights and analytics, experience design, and technology effectively. Our goal is to achieve excellence in marketing and sales that fosters innovation, supports continuous customer engagement and effective go-to-market strategies, and enhances profitability.
Our services include:
- Digital marketing and commerce strategy
- Sales organisation design and alignment
- Channel and RTM strategy
- Sales force strategy and effectiveness
- Marketing strategy and operating model
- Portfolio and brand management
In today’s world, information is ubiquitous, experiences span multiple channels, and consumers demand instant, personalized responses. Amid these profound social and technological shifts that redefine the roles of customers and companies alike, we collaborate with clients to transform both their digital and physical services. Our strategic and organizational guidance equips them to excel in this rapidly evolving marketplace.
Our service offerings include:
- Strategy for service and revenue enhancement
- Omnichannel customer experience
- Optimization of contact centers
Securing top-notch pricing and margin management necessitates a fusion of quantitative analysis and managerial expertise. Today, it's crucial for companies to adopt a comprehensive pricing approach that begins with the end-user in mind, utilizes an expanding array of data inputs, and accurately represents the value exchanged with channel partners. We assist our clients in developing pricing strategies and capabilities that foster profitable expansion and maximize value realization.
Our services include:
- Strategy for pricing and revenue models
- Profitability and optimization of customer portfolios
- Effectiveness of trade promotions, rebates, and discounts.
The essence of truly understanding customers lies in deriving the correct insights. We enhance customer strategies using sophisticated quantitative and qualitative research methods, utilizing both expansive and specific data sets to guide complex decisions across marketing, sales, pricing, and distribution.
Our service offerings include:
- Consumer insights
- Marketing analytics
- Sales analytics
- Big data and digital analytics
Operations Strategy
Providing solutions from the outset, transforming operations for the future.
As Industry 4.0 pushes supply chains toward greater complexity and adaptability, the array of digital tools available can be daunting: advanced analytics, artificial intelligence and machine learning, robotics, software-as-a-service, and the Industrial Internet of Things. Integrating these technologies into a cohesive strategy that enhances your operational model for competitive advantage is crucial.
This is where DGC excels. We have a longstanding history of assisting clients in improving and innovating their operations.
Now, within the DGC network, we turn strategic visions into practical outcomes. We collaborate closely with your teams to enhance your operational capabilities, addressing challenges from the outset and building future resilience. We focus on automating processes, boosting productivity, reducing costs, and fostering growth—leading to more efficient production, increased customer satisfaction, and a robust corporate culture. This is our expertise. This is a strategy brought to life.
How do we Help?
Even before the global pandemic, supply chains were being impacted by increasing cost pressures, protectionism, disruptions, and sustainability issues. However, as the world undergoes rapid and extensive changes, a growing number of business leaders are recognizing the imperative to rethink their operational approaches. This shift in perspective is crucial for adapting to the new dynamics of global commerce.
Building a supply base that excels in cost-effectiveness, value, and service is essential to transforming supply management into a strategic asset for your business. Here are the various ways we assist our clients:
- Digital procurement solutions
- Strategic sourcing methods
- Development of procurement operating models (organization, processes, and governance)
- Category strategy development and management
- Value-driven design and cost analysis for direct materials
- Management of supplier relationships, risks, and performance
- Support for complex procurement activities
- Contract management and value realization
- Advanced sourcing analytics
Integrating your manufacturing strategies with your overall business objectives allows us to concentrate on your unique core capabilities, enhancing your competitive edge in the market. Here’s how we can support your efforts:
- Implementing digital manufacturing solutions
- Developing comprehensive manufacturing strategies
- Advising on make-or-buy decisions and network configurations
- Assisting with technology selection
- Designing manufacturing footprints
- Optimizing design for manufacturing
- Refining manufacturing operating models
- Driving manufacturing excellence and implementation
We collaborate with clients to refine their capital asset strategy, ensuring that vital capital projects are completed on schedule and within budget, while also optimizing asset performance to meet cost and service goals. Here are the services we offer:
- Digital asset management and predictive analytics
- Strategy and management of capital asset portfolios
- Management of asset lifecycles
- Governance, reporting, risk management, and assurance for projects
- Technology integration for projects
- Management of enterprise assets
- Coordination of asset and work management
- Improvement of asset reliability and performance
We leverage operations as a competitive advantage by crafting and implementing strategic programs that emphasize process enhancements, behavioral changes, and digital transformation.
Here’s how we assist our clients:
- Strategy and operating model for enterprise services
- Strategic cost reductions in general and administrative areas
- Transformation of general and administrative functions, including people, processes, and technology
- Performance enhancements across front, middle, and back office
- Intelligent process automation
- Strategy for performance optimization
- Continuous improvement and lean transformation initiatives
- Management and optimization of launch and maintenance systems
- Excellence in service operations and indirect functions
- Energy consumption optimization
- Operations KPI cascades and reporting systems
- Production and management systems improvements
- Implementation of Industry 4.0 technologies
- Design of global operating models
Organizational Strategy
Crafting organizational solutions for success in an uncertain future.
The intersection of evolving demographics and emerging technologies such as automation, artificial intelligence, and enhanced connectivity is fostering new strategic opportunities for organizations across various industries: from remote and agile teams to flexible work environments that are both engaging and purposeful. However, challenges such as an aging workforce and cultural resistance also persist.
At DGC, we are at the cutting edge of change management, partnering with you to maximize the benefits of digitization—leveraging established cultural frameworks and team dynamics while minimizing risks. We guide clients in shaping organizations that attract and retain top talent, creating places where people are eager to contribute. When an organization falls short of meeting the expectations of its employees or stakeholders, it often stems from a misalignment of strategies across its complex, interacting parts. Our experts are skilled in evaluating and reshaping your strategic objectives, identifying and executing the necessary changes to build a business that is truly aligned with its purpose. This is how we turn strategy into reality.
How do we Help?
To develop effective solutions tailored for an uncertain future, we begin by employing both qualitative and quantitative methods to evaluate how your organization stands relative to competitors.
Our expertise includes:
- Diagnostic evaluations and assessments of organizational DNA
- Assessments of organizational efficiency and effectiveness
- Cultural identity evaluations
- Assessments of decision-making authority
- Advanced data analytics
- Comparative benchmarking
We assist clients in bridging the gap between strategy and execution by effectively leveraging their organizational cultures through proven methodologies. Our services encompass:
- Development and evolution of culture and informal organizational structures
- Enhancing the effectiveness of leadership teams
- Developing key behaviors during transformational changes
- Cultivating a sense of pride among employees
- Transforming front-line performance
For organizational transformation to be genuinely effective, it needs to be embraced and actively practiced by your workforce. Our strategies are crafted considering all facets of your organization—both formal and informal—to initiate meaningful change right from the beginning of our partnership and achieve outcomes that will significantly reshape your business for the future.
Contact Us
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- Global Presence In
India, Nigeria, UAE, Thailand, Philippines
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